Easy to use
Powerful social proof
No more awkward conversations with your customers about your relationship
Your customers will give better feedback when it’s easy!
You probably know you need to collect Customer Success Stories and use them like Salesforce to create compelling social proof. But it’s often embarrassing and time-consuming. We feel your pain.
You probably struggle to collect stories because...
It’s weird to ask direct, probing questions.
It’s a manual, drawn-out process.
Hiring someone else to do it is costly.
Introducing Wizu Customer Success Stories
Let the chatbot do the work
At Wizu, we’re eliminating these issues for you. We built the world's first chatbot survey platform to engage customers for you. They’ll have a real, authentic conversation about your services. Bin the boring forms forever.
Our chatbot tech makes story gathering easy, engaging and fun for customers. Wizu uses powerful AI to ask the right questions. The result is emotional and engaging content authored by your customer directly.
See example Customer Success Story Board
Wizu goes deeper than reviews. Your stories are collected into a tidy storyboard with snippet testimonials. When a quote resonates with a visitor, they can click through to read the whole success story.
Click through the testimonial to see the Success Story
With Wizu you can
Collect quality stories without annoying your customers
Showcase smart testimonials with further click-to-expand functionality
Build trust and authority with breadth and variety of your content
Make customer advocacy a matter of practice, not process
More purchases from existing customers
"After involvement in an advocacy programme for brands they have previously purchased, more than twice as many advocates targeted by their purchase behaviour made repeat purchases compared to consumers targeted on demographic attributes alone (32 per cent versus 15 per cent).", Source: Springer
Advocacy directly correlates to growth
“In terms of percentage growth, a 7 point increase in word of mouth advocacy (net promoter score) correlated with a 1% increase in growth.”, Source: London School of Economics
Advocacy is the most trusted form of advertising
“McKinsey recently found that word-of-mouth is the primary factor behind 20% to 50% of all purchasing decisions, and 50% to 80% of word-of-mouth comes directly as a result of personal experience with a product or service.”, Source: Trustpilot
Send out invitations to your promoters
Receive stories, edit and get approval
Publish to your website